Selected Engagements

A family of six across four generations — ages 8 to 82 — wanted ten days in Japan without feeling like a tour group. One parent had limited mobility, and the booking window was six weeks out. The cherry blossom season meant most top-tier ryokan were already waitlisted.

We mapped the route backward from the least flexible constraint: the mobility needs. This meant sourcing barrier-free accommodations across Kyoto, Hakone, and Tokyo — properties that could accommodate a wheelchair without compromising the experience for the rest of the family. We secured a private driver for the full itinerary (eliminating train transfers), arranged after-hours access at a temple garden, and coordinated a private sake-tasting evening at a family-run brewery that adapted the space for accessibility.

A family of five had a private chalet in Courchevel cancel on them seven days before departure — the property had double-booked. Peak season, zero availability on the open market, and a non-refundable flight already confirmed.

We bypassed the public booking channels entirely and reached out directly to a private residence we maintain a relationship with — a six-bedroom chalet that doesn't appear on any listing platform. Within 48 hours we secured it at the same rate as the original booking, arranged a private chef for three nights, and coordinated a nanny service that the original chalet didn't offer.

A couple wanted to celebrate their 25th anniversary with a week on the Amalfi Coast in a specific cliffside villa they'd seen profiled in a magazine. They'd spent three months trying to book it directly — the villa's management never responded.

We had the villa confirmed within three days through our relationship with the property's local management team. Beyond the booking, we coordinated private boat transfers from Naples, a catered dinner on a secluded cove accessible only by water, and airport meet-and-greet logistics so the couple didn't handle a single bag from touchdown to departure.